Fulfillment, Shipping, Returns and Refund Policy

Order Processing

Orders are typically processed within 1–3 business days unless otherwise noted.

Customers will receive an order confirmation followed by shipping confirmation once the order has been dispatched.

Shipping

Shipping rates are calculated during checkout.

Delivery times vary depending on destination and shipping method.

We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

Digital Products

Digital products, downloads, or online content are delivered electronically after successful payment.

Due to the nature of digital products, all sales are generally final unless otherwise required by law.

Returns

Physical products may be returned within 30 days of delivery if they are:

• Unused

• In original condition

• In original packaging

Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong item.

Refunds

Once your return has been received and inspected, refunds will be processed to the original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless required by law.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photographs of the item and packaging.

We will arrange a replacement, exchange, or refund where appropriate.

Cancellations

Orders may be cancelled before shipment.

Once shipped, orders cannot be cancelled and must follow our return policy.

Custom-made, personalized, or special-order items cannot be cancelled or refunded once production has begun unless required by law.